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📍 Location: Woji, Port Harcourt – Rivers State
🕒 Employment Type: Full-Time
About the Role
Lily Hospitals Limited is seeking a Customer Service Representative with a background in Health Information Management to join our Port Harcourt team. In this role, you will serve as a key point of contact for patients and visitors, ensuring excellent service delivery, efficient patient data handling, and strict adherence to confidentiality standards.
We’re Hiring: Customer Service Representative (Port Harcourt)
Key Responsibilities
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Provide professional, courteous support to patients and visitors
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Manage patient records and information in compliance with privacy laws
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Schedule appointments and manage patient flow effectively
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Communicate clearly with internal medical teams and external clients
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Resolve inquiries and concerns promptly and efficiently
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Maintain a calm and empathetic approach in a fast-paced environment
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Uphold data accuracy and confidentiality across all systems
Requirements
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Minimum of OND in Health Information Management (compulsory)
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Prior experience in customer service within a healthcare setting
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Familiarity with medical terminology and patient data handling
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Excellent communication, interpersonal, and problem-solving skills
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Ability to multitask, prioritize, and thrive under pressure
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Must currently reside in Port Harcourt or nearby environs
How to Apply
Send your CV/Resume detailing relevant experience to:
📧 recruitment@lilyhospitals.net
📌 Subject Line: Customer Service Representative -
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