Vacancy: Receptionist at Eko Hotel and Suites, Lagos

[justseyi]

📅 Application Deadline: July 28, 2025
📍 Location: Lagos, Nigeria
📧 Apply via Email: Send your CV (PDF format) to careers@ekohotels.com
📝 Email Subject Line: Receptionist

About Eko Hotel and Suites
Eko Hotel and Suites is one of Nigeria’s largest and most prestigious hotels, located in the heart of Lagos. Known for its top-class facilities, including an 824-room capacity and event spaces that can host up to 7,000 guests, we cater to both business and leisure travelers.

Job Role: Receptionist (Full-time)
As a Receptionist, you’ll be the first point of contact for our guests. You’ll welcome guests warmly, handle bookings and inquiries, and ensure a smooth check-in and check-out experience. If you’re friendly, organized, and passionate about customer service, we’d love to meet you!

Your Key Responsibilities:
Greet and check in guests professionally and efficiently
Manage room assignments, key cards, and guest records
Process bookings, modifications, and cancellations
Answer calls, respond to inquiries, and resolve complaints
Coordinate with other departments to enhance guest experience
Handle cash, card payments, and foreign exchange
Maintain front desk procedures and hotel safety standards

What You’ll Need:
✅ Minimum Requirements:

At least 2 years of experience as a hotel receptionist
High school diploma or equivalent
Excellent communication and people skills
Ability to work flexible hours (weekends, holidays, evenings)
Fluent in English (other languages are a plus)
Familiarity with hotel software like Opera or Marriott PMS
✅ Preferred (Not Required):

Experience working in a luxury hotel
Certification in customer service or hospitality
Strong multitasking and time management skills

What You’ll Get:
💼 Competitive salary and benefits
📈 Career growth and development opportunities
🎓 In-house training and development programs
🥗 Free meals and staff uniform
🎁 Exclusive employee discounts and perks
🤝 Supportive, team-oriented work environment

How to Apply:
Send your CV in PDF format to: careers@ekohotels.com
Use “Receptionist” as the subject line.
Application closes on July 28, 2025.
Only shortlisted candidates will be contacted.

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