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📍 Location: Lagos, Nigeria
🏢 Industry: Technology / Telecommunications
💼 Employment Type: Full-Time
📅 Application Deadline: November 20, 2025About Xiaomi Technology
Founded in 2010, Xiaomi is a global technology powerhouse recognized for its cutting-edge smartphones, smart home devices, and a growing ecosystem of AIoT (Artificial Intelligence of Things) products.
Driven by innovation and a mission to make high-quality technology accessible to all, Xiaomi has built a reputation as one of the world’s fastest-growing consumer electronics brands.In Nigeria, Xiaomi offers professionals the opportunity to be part of a dynamic, forward-thinking organization that combines innovation, collaboration, and global exposure. The company provides a supportive work environment with continuous learning and career growth opportunities across the tech and telecommunications sectors.
Position: Administrative / Customer Support Associate
Location: Lagos, NigeriaJob Summary:
Xiaomi Nigeria is seeking a Customer Support Officer who will provide bilingual support (English & French) to customers, ensuring exceptional service delivery and smooth administrative operations.Key Responsibilities:
Bilingual Communication: Serve as the main contact point for French-speaking clients, managing phone, email, and live chat interactions to resolve inquiries and process orders.
Data Management: Use internal tools (CRM, ERP, or related databases) for accurate data entry, reporting, and record-keeping.
Document Preparation: Translate and prepare business documents, correspondence, and presentations between French and English.
Administrative Support: Manage scheduling, meeting coordination, and electronic filing systems to support daily office operations.
Qualifications & Requirements:
Educational Background: B.Sc. or HND in any relevant discipline.Language Proficiency: Fluency in both English and French (written and spoken) is mandatory.
Experience: 1–3 years of experience in customer support, administration, or client service, preferably within the technology, telecom, or consumer electronics sectors.
Skills:
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Attention to detail and high degree of professionalism.
Proficiency with office tools and customer management systems (CRM/ERP).Why Join Xiaomi Nigeria?
Be part of a global tech leader redefining the future of consumer electronics.
Enjoy a collaborative, growth-oriented work culture.
Gain international exposure and professional development opportunities in a fast-paced, innovative industry.How to Apply:
Qualified candidates should send their CVs to Benjamin.e@xiaomi.org.ng using “Customer Support Officer” as the subject line.🗓️ Deadline: November 20, 2025
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