Hiring: Remote IT Support Specialist at TechSolve Systems

[justseyi]

About the Role
TechSolve Systems, a fast-growing IT services and cybersecurity company, is seeking a Remote IT Support Specialist to join our team. This full-time position is fully remote, with preference for Nigeria-based applicants.

We specialize in managed IT services, cloud computing, and cybersecurity, serving both local and international clients. As the first point of contact for technical issues, you’ll play a vital role in diagnosing, troubleshooting, and resolving IT problems while delivering an exceptional client experience.

Position Details
Company: TechSolve Systems
Role: Remote IT Support Specialist
Location: Remote (Nigeria applicants preferred)
Industry: IT / Managed Services
Job Type: Full-time, Remote
Experience: 2–4 years in IT support, troubleshooting, or helpdesk roles
Qualification: Bachelor’s degree in Computer Science, IT, or related field

Certifications (CompTIA A+, Network+, ITIL) are a strong advantage
Salary: Competitive, based on experience

Key Responsibilities
Provide technical assistance to clients via phone, email, and remote tools.
Diagnose and resolve hardware, software, and network issues.
Install, configure, and update IT systems.
Monitor and manage client IT infrastructures for peak performance.
Document support cases and solutions clearly.
Escalate complex issues to senior IT specialists when required.
Guide and train non-technical users.
Enforce IT best practices and security protocols.
Assist with upgrades, migrations, and cybersecurity checks.
Deliver excellent customer service and build strong client relationships.

Why Join Us?
This role goes beyond troubleshooting—you’ll have the chance to contribute to long-term system improvements, sharpen your expertise with modern IT infrastructures, cloud technologies, and remote management tools, and grow with a company expanding its global reach.

Career Growth Opportunities
Pathways to advanced roles such as Systems Administrator, IT Security Specialist, or Network Engineer.
Company-supported certifications (Microsoft, Cisco, CompTIA, etc.).
Opportunities to move into IT project management or consulting.
Long-term stability with an innovative, expanding IT firm.

Salary & Benefits
Competitive monthly salary (based on experience).
Health insurance & paid leave.
Performance-based bonuses.
Internet and remote work allowance.
Career development programs (including certification sponsorship).
Opportunity to collaborate with international clients.

How to Apply
Interested candidates should send their CV and a brief cover letter to:
📧 jobapp306@gmail.com
📌 Subject line: Application – Remote IT Support Specialist (TechSolve Systems)

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