Hiring: Customer Service Representative

[justseyi]

We’re Hiring: Customer Service Representative

Industry: eCommerce

Location: Lekki, Lagos

Employment Type: Full-Time

 

Key Responsibilities:

• Manage customer interactions via WhatsApp, email, and phone calls

• Respond promptly to inquiries, complaints, and follow-up requests

• Monitor, track, and update customer order deliveries in real time

• Maintain accurate customer and order records using Google Sheets

• Collaborate with logistics and sales teams to ensure seamless operations

• Identify and resolve customer issues efficiently, escalating when necessary

• Communicate in a professional, courteous, and customer-friendly manner at all times

 

Requirements:

• B.Sc, HND, or OND in any relevant discipline

• Excellent written and verbal communication skills

• Working knowledge of Google Sheets and other basic digital tools

• Highly organized, self-driven, and dependable

• Must be available and ready to work full-time

 

**How to Apply:**

Qualified candidates should send their applications to [nendexapply@gmail.com], using “Customer Service Representative” as the subject line.

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